Sri Hanuman Jyotishya (“we,” “us,” “our”) operates srihanumanjyotishya.com (the “Site”) and provides Vedic astrology consultation and related services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site or use our Services.
By using the Site or booking a consultation, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Information you provide to us When you book a consultation, contact us, or fill out an enquiry form, we may collect:
- Name, phone number, email address
- Date, time, and place of birth (required for Kundli/birth chart analysis)
- Details you share about your marriage, career, health, family, or other matters relevant to your consultation
- Payment details (processed through third-party payment gateways; we do not store full card numbers)
- Any other information you voluntarily share during a consultation, in person, by phone, WhatsApp, or video call
b. Information collected automatically When you browse the Site, we may automatically collect:
- IP address, browser type, device information
- Pages visited, time spent on the Site, referring website
- Cookies and similar tracking technologies (see our Cookie Policy for details)
2. How We Use Your Information
We use the information we collect to:
- Prepare and deliver your Kundli, chart analysis, matching report, or other astrology reading
- Schedule and confirm appointments (in-person or online)
- Respond to enquiries and provide customer support
- Send appointment reminders, follow-ups, or requested updates (SMS, WhatsApp, email, or call)
- Improve our Site and Services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Sensitive Personal Information
Birth details and personal life information shared for astrological consultation are treated as sensitive and are used solely for the purpose of preparing your reading or remedy recommendations. We do not use this information for any purpose beyond delivering the Service you requested, unless you give explicit consent (for example, a testimonial).
4. Sharing of Information
We may share your information with:
- Trusted staff or associate astrologers directly involved in preparing your consultation
- Payment processors, to complete transactions
- Service providers who help operate the Site (e.g., hosting, analytics)
- Authorities, where required by law
We do not share your birth chart details, personal circumstances, or consultation notes with any unrelated third party.
5. Data Retention
We retain your personal information and consultation records for as long as necessary to provide the Service, respond to follow-up questions, and comply with legal or accounting requirements, after which it is securely deleted or anonymized.
6. Your Rights
Depending on applicable law, you may have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal record-keeping requirements
- Withdraw consent to future communications (e.g., unsubscribe from SMS/email updates)
To exercise these rights, contact us using the details below.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is 100% secure.
8. Children’s Privacy
Our Services are intended for individuals 18 years of age or older, or for consultations booked by a parent/guardian on behalf of a minor. We do not knowingly collect personal information directly from children without parental involvement.
9. Third-Party Links
The Site may contain links to third-party websites (e.g., Google Maps, WhatsApp, social media). We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights over your data, contact us:
Sri Hanuman Jyotishya Kalyan Nagar, Bangalore, India Phone/WhatsApp: +91 741 193 8883 Email: srihanumanjyotishyam@gmail.com